AI consulting for home services.
The home-services job is won in the first 60 seconds — answered, qualified, scheduled. AI keeps that window open at 9pm on Saturday.
The work home-services businesses run by hand.
These are the operations we've seen compress the most when home-services businesses hand them to a well-built AI workflow — measured against the actual hours your team spends, not a vendor demo.
- 01
Inbound call answering and dispatch when the office is closed
- 02
Quote follow-up and proposal-status check-ins
- 03
Scheduling, reminders, and review requests post-job
What we typically ship.
Real workflows we've built for home-services businesses. The right starting point for your team will be one of these — or a remix.
- 01
After-hours voice agent
Answers every call when the office is closed, qualifies the job (type, urgency, address), books into your scheduler, and pages the on-call tech only if it's a true emergency. Stops the same-day jobs from going to the competitor who picked up.
- 02
Quote follow-up agent
Texts and calls unconverted quotes on the cadence your top closer uses, answers price and scheduling questions, and books the install when the homeowner says yes.
- 03
Review-request agent
Texts the right customer the right ask at the right time, with the right link (Google, BBB, Angi). Field-tested message timing, not a Mailchimp blast.
Discovery → Pilot → Production.
Every engagement starts with a one-week sprint — audit, ADR, and a written go / no-go on the operation you want to hand to AI. Roughly one in four pilots gets killed at that step; that's the point.
If we move to a build, you ship a single end-to-end agent on real data inside three to six weeks. We hand off repo, prompts, and runbook. Retainers exist for care and growth — never for lock-in.
see engagement model →Questions home-services businesses ask us.
If something you're chewing on isn't here, send it to team@phaselink.ai — partner-written reply within one business day.
- Does this work with ServiceTitan, Housecall Pro, FieldEdge?
- Yes — ServiceTitan is our most-shipped integration in this category; Housecall Pro and FieldEdge have workable APIs. We pull customer + job history and write bookings + dispositions back so your dispatch board stays the system of record.
- Won't homeowners hate getting an AI voice instead of a person?
- Not when it works. We measure same-day booking rate before and after — that's the only metric that matters. The honest answer is that the alternative is voicemail or a dropped call, and the AI agent beats both. We tune it until it sounds like your best dispatcher.
- What about my CSRs — are you replacing them?
- No. We extend coverage to nights and weekends and clear the easy intake off their desk so they can do the hard sales calls and high-touch customer work. Most clients add tech capacity, not cut CSRs.
Send us your most expensive operation.
We'll have an audit on your desk in five days.
One PDF. No deck. No obligation. We'll tell you whether AI is the right answer for it — and if it is, we'll quote the build the same week.