AI consulting for auto dealerships.
Dealership BDCs are the most-measured AI surface in retail. The win is set-rate per lead, and AI moves it materially when it's wired into your CRM correctly.
The work auto dealerships run by hand.
These are the operations we've seen compress the most when auto dealerships hand them to a well-built AI workflow — measured against the actual hours your team spends, not a vendor demo.
- 01
Internet-lead follow-up across DealerSocket, VinSolutions, Elead
- 02
Service appointment scheduling and recall outreach
- 03
Trade-in valuation, pre-qualification, and finance pre-screen
What we typically ship.
Real workflows we've built for auto dealerships. The right starting point for your team will be one of these — or a remix.
- 01
Internet-lead voice + text agent
Replies within 60 seconds to every lead from your website, AutoTrader, Cars.com, and TrueCar; qualifies, books the appointment, and hands off only when the customer is on the lot path. Set-rates typically lift 30–50%.
- 02
Service-bay agent
Recall and scheduled-maintenance outreach with your specific service-menu pricing, bay capacity, and loaner availability wired in. Books directly into your DMS.
- 03
Trade-in & pre-qual agent
Captures trade-in info, runs valuation against your appraisal sources, and pre-screens financing so the F&I conversation starts warm.
Discovery → Pilot → Production.
Every engagement starts with a one-week sprint — audit, ADR, and a written go / no-go on the operation you want to hand to AI. Roughly one in four pilots gets killed at that step; that's the point.
If we move to a build, you ship a single end-to-end agent on real data inside three to six weeks. We hand off repo, prompts, and runbook. Retainers exist for care and growth — never for lock-in.
see engagement model →Questions auto dealerships ask us.
If something you're chewing on isn't here, send it to team@phaselink.ai — partner-written reply within one business day.
- Does this work with DealerSocket, VinSolutions, Elead, ProMax?
- Yes — VinSolutions and DealerSocket are our most-shipped CRMs; Elead and ProMax have workable APIs. We write status, notes, and disposition back so your BDC report doesn't have a hole in it.
- What about TCPA compliance on outbound calls and texts?
- Built in. We honor your DNC list, time-zone-restrict outbound, store consent records, and only contact leads with consent-paths your dealer attorney has approved. We won't ship a workflow that creates TCPA exposure.
- How do you avoid the AI sounding like every other dealer BDC vendor?
- We train on your top closers' actual call transcripts, not a generic script. The honest reply is that most dealer-BDC AI sounds bad because the prompt is bad — we treat that work as our deliverable, not an afterthought.
Send us your most expensive operation.
We'll have an audit on your desk in five days.
One PDF. No deck. No obligation. We'll tell you whether AI is the right answer for it — and if it is, we'll quote the build the same week.