03 — AI Chatbots

Chatbots people don't want to escape from.

Trained on your knowledge base, integrated with your support stack, and tuned for your tone. We measure deflection, not vanity metrics.

book a discovery call →see use cases
·—Positioning

What it is

  • ✓Trained on your real docs, tickets, and product behavior.
  • ✓Integrated with your existing support stack (Intercom, Zendesk, HubSpot).
  • ✓Designed to escalate cleanly — with full conversation context.
  • ✓Measured by deflection rate, CSAT impact, and lead-to-meeting conversion.

What it isn't

  • ×A keyword-matching FAQ bot.
  • ×A general-purpose ChatGPT widget bolted onto your site.
  • ×A bot that gaslights customers into believing it's a human.
·—Use cases

Where this fits.

Real workflows we've shipped. The right starting point for your team will be one of these — or a remix.

  • 01

    Tier-1 support deflection

    Bot resolves password resets, billing questions, onboarding — escalates the 30–40% that need a human.

  • 02

    Sales qualification

    Visitor on pricing page gets a contextual conversation, books a meeting if qualified.

  • 03

    Internal knowledge bot

    Slack bot that answers questions across Notion, Confluence, and the codebase with citations.

  • 04

    Lead capture & intent

    Conversational forms that capture more than a static form — context, urgency, budget.

  • 05

    Onboarding co-pilot

    In-app assistant that walks new users through setup, picking up where they left off.

·—Deliverables

What you walk away with.

  • →Custom chatbot trained on your knowledge base + ticket history
  • →Integration with your support / CRM stack
  • →Escalation flows with full conversation handoff
  • →Analytics dashboard: deflection, CSAT, escalation reasons
  • →Quarterly tuning + retraining included on Retainer
·—Tools we use

The stack.

  • OpenAI
  • Anthropic Claude
  • Pinecone
  • Weaviate
  • LangChain
  • Intercom
  • Zendesk
  • HubSpot
  • Custom React widgets
$—Starting at
$6,000USD
see engagement options →
·—FAQ

Questions teams ask us.

Will it hallucinate?
We design with retrieval-augmented generation (RAG) so every answer is grounded in your real docs. We also ship guardrails: refusal patterns, citation-required answers, and confidence-based escalation.
How long does it take to train?
First production version is 2–3 weeks. Most of that time is spent on knowledge-base curation and edge-case handling, not the model itself.
Can it integrate with [our tool]?
Almost certainly. We've built integrations with Intercom, Zendesk, HubSpot, Salesforce, Notion, Confluence, Slack, Discord, custom backends. If your tool has an API, we can wire it.
What about brand voice?
We tune the system prompt, response style, and refusal patterns to match your brand. We also ship a 'voice review' — your team approves sample conversations before launch.
06—The discovery offer

Send us your most expensive operation.
We'll have an audit on your desk in five days.

One PDF. No deck. No obligation. We'll tell you whether AI is the right answer for it — and if it is, we'll quote the build the same week.

request the 5-day audit read a guide first