02 — AI Voice Agents

Voice agents that hold a real conversation.

Built on the modern voice stack — Vapi, Retell, Eleven Labs, OpenAI Realtime — and tuned to your business. Inbound and outbound. Booking, qualification, support, recovery.

book a discovery call →see use cases
·—Positioning

What it is

  • ✓Production-grade voice infrastructure with telephony, latency, and barge-in handled.
  • ✓Tuned specifically to your scripts, tone, and edge cases.
  • ✓Integrated with your CRM, calendar, and back-office systems.
  • ✓Monitored — every call recorded, transcribed, and reviewable.

What it isn't

  • ×A robocaller (illegal, ineffective, brand-destroying).
  • ×An IVR phone tree painted as 'AI'.
  • ×A demo that works on the easy 80% of calls and drops the rest.
·—Use cases

Where this fits.

Real workflows we've shipped. The right starting point for your team will be one of these — or a remix.

  • 01

    Appointment booking & confirmation

    Outbound calls confirm appointments and book waitlist patients into open slots overnight.

  • 02

    Inbound lead qualification

    Inbound caller is qualified, pre-scored, and routed to the right rep — or booked directly.

  • 03

    Outbound re-engagement

    Previously cold leads get a personalized check-in call with a calendar drop on positive intent.

  • 04

    Customer support tier-1

    Support calls answered 24/7 — agent resolves common issues, escalates the rest with full context.

  • 05

    Renewals & collections

    Friendly outbound calls for upcoming renewals, payment confirmations, and recovery flows.

·—Deliverables

What you walk away with.

  • →Configured voice agent on Vapi/Retell with telephony provisioned
  • →Custom prompt + conversation design tuned to your scripts
  • →CRM/calendar integrations (Cal.com, HubSpot, Salesforce, Twilio)
  • →Call recording, transcription, and review dashboard
  • →30-day tuning window post-launch
·—Tools we use

The stack.

  • Vapi
  • Retell
  • Eleven Labs
  • OpenAI Realtime
  • Twilio
  • Cal.com
  • HubSpot
  • Salesforce
  • Custom Node/Python
$—Starting at
$7,500USD
see engagement options →
·—FAQ

Questions teams ask us.

Does it actually sound human?
Yes. Modern voice models (Eleven Labs, Cartesia) clear the uncanny-valley test on the first 5 seconds. Most callers don't realize they're speaking with AI on the standard use cases. We always disclose AI per regulatory best practice.
What about regulations (TCPA, GDPR)?
We design with TCPA, GDPR, and HIPAA in mind. Outbound calls require explicit consent capture, recording disclosure happens up-front, and PII handling follows your existing data policies.
How is this priced?
Build engagement starts at $7,500. Ongoing usage runs through Vapi/Retell at standard per-minute rates (typically $0.07–$0.14/min depending on stack). We'll model your monthly cost in discovery.
Inbound or outbound?
Both. Inbound is generally simpler to ship; outbound requires more careful design around consent, scripting, and brand voice. We do both.
06—The discovery offer

Send us your most expensive operation.
We'll have an audit on your desk in five days.

One PDF. No deck. No obligation. We'll tell you whether AI is the right answer for it — and if it is, we'll quote the build the same week.

request the 5-day audit read a guide first